FAQs
Q1.
Where are you based?
I am based in Penylan, Cardiff. I make all my cakes in my home kitchen (I have a 5* hygiene rating) and once you have booked your cake we can make arrangements for collection or delivery.
Q2.
Do you make fondant or novelty cakes?
No I am a buttercream specialist - I sometimes use small amounts of fondant as decoration for my cakes but I do not create fondant cakes or make fondant figures. I pride myself on being able to create beautiful cakes to fit within most “themes” They are normally a twist on traditional novelty cakes - making things fun and beautiful.
Q3.
Can you make me a custom flavour for my cake?
If there are specific flavours you have in mind that you don’t see on my menu please do get in touch - I often create custom flavours for weddings and other events - we can also mix and match different elements from my existing menu.
Q4.
How far in advance do I need to book?
If you know you would like a cake for a certain date, get in touch as soon as you can because I do get booked up quite quickly. Weddings are booked several months in advance and other celebration cakes are usually booked 6-8 weeks before. I can sometimes accommodate last minute requests so it is always worth checking.
Q5.
Can you make me a vegan cake?
I do indeed have a vegan menu. Please get in touch as my vegan options differ from my standard menu.
Q6.
Can you make me a gluten free/diary free (whatever else free) cake?
I can cater from most dietary requirements - however due to the nature of my kitchen there may be cross contamination as your cakes will be made using equipment used to process dairy, nuts, eggs and other allergens. Therefore I do have to say that my cakes are not suitable for those with serious allergies.
Q7.
Do you make other things apart from celebration cakes?
I make all sorts of treats - cake heart and cookies can be ordered from me at any time. I also make treat boxes year round and for certain special occasions.
Q8.
How do I book a cake?
Fill in the booking form or send me an email - Make sure you include as many details as you can including the date you require the cake for - how many guests you would like it to serve - flavours you like and any colours styes or themes you are interested in.
Q9.
Can your cookies be posted?
I do indeed post my cookies!
Q10.
What if I need to cancel my cake?
When making your booking a 50% non refundable deposit is required and the full balance is due 5 days before your collection date. Should you unfortunately have to cancel, with good notice it may be possible to transfer your cake to another date should I have availability. If you should need to cancel within the 5 days the full balance will be due for your cake.